What’s Needed
The key to successfully disputing and dismissing hospital bills and medical debt, is the clinical evidence, our physicians find in the medical records. We need the following:
Medical Records
Google the hospital main phone number and ask the operator to connect you to the “medical records department”. Request your COMPLETE medical records (NOT a summary). The medical records include the patient’s key clinical data from the hospital visit such as vital signs, surgery reports, treatment plans, radiology & laboratory test results, etc.
Itemized Bill
An itemized bill includes details for each item of service. Hospitals are required to provide an itemized bill if you request it. You can do so by calling the phone number on your billing statement.
How to Send Us your Medical Records
Your information is secure with us. HIPAA (Health Insurance Portability and Accountability Act) regulates how we safeguard your information, just like in a doctor’s office or a clinic. Review our privacy policy for more details.
Upload Records
Send your records electronically using the secure file transfer form
Mail Records
The mailing address for sending paper records: PO Box 747, Itasca, IL 60143
Fax Records
The secure Fax number for sending paper records: (312) 488-3690
Start your Free Medical Review
Complete the form to create an account. At least one of your unpaid medical bills must be over $4,000 to qualify. This requirement is to avail our limited number of experts to patients at increased risk of collections lawsuits.
Need Assistance Getting the Medical Records?
Download and complete the authorization to retrieve your medical records HERE and fax it directly to the hospital’s medical records department, or send it back to us to submit it on your behalf to the hospital.