What’s Needed
Medical Record
- Google the hospital and call the phone number listed online (Do NOT call the number on the bill)
- Ask the operator to connect you to the “medical records department”.
- Request a complete legal copy of the medical record (NOT just a summary). The medical record includes your actual medical data from the hospital visit such as Physical exam reports, surgery reports, radiology & laboratory test results, etc.
Itemized Bill
- Call the phone number on your billing statement and request an itemized bill. It is a more in depth bill which includes details for each item of service. Hospitals are required to provide an itemized bill if you request it.
How to Send Us your Medical Records
Your information is secure with us. HIPAA (Health Insurance Portability and Accountability Act) regulates how we safeguard your information, just like in a doctor’s office or a clinic. Review our privacy policy for more details.
Upload Records
Send your records electronically using the secure file transfer form
Mail Records
The mailing address for sending paper records: PO Box 747, Itasca, IL 60143
Fax Records
The secure Fax number for sending paper records: (312) 488-3690
Start your Free Medical Review
Complete the form to create an account. At least one of your unpaid medical bills must be over $4,000 to qualify. This requirement is to avail our limited number of experts to patients at increased risk of collection lawsuits.
Need Assistance Getting the Medical Records?
Download and complete the authorization to retrieve your medical records HERE and fax it directly to the hospital’s medical records department, or send it back to us to submit it on your behalf to the hospital.